Customer Form Error: Creating a New Customer Fails with APP-AR-96282: ORA-00001: Unique Constraint (AR.HZ_CUST_ACCOUNTS_U3) Violated (Doc ID 389730.1)

Last updated on JANUARY 12, 2017

Applies to:

Oracle Receivables - Version 11.5.3 to 12.2 [Release 11.5.3 to 12.2]
Information in this document applies to any platform.
DCI.FMB - Customers


Symptoms

When creating a new customer, the following error is displayed:

APP-AR-96282: Error:
The following SQL error occurred:
ORA-00001: unique constraint (AR.HZ_CUST_ACCOUNTS_U3) violated


and the new customer record cannot be saved.

Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Customers > Standard
Create a new customer record and try to save it.

Changes

Unknown

Cause

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