Customer Merge Fails With Error CS.CS_SR_ACCOUNT_MERGE_PKG.MERGE_CUST_ACCOUNTS
(Doc ID 391938.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 184.108.40.206 to 220.127.116.11 [Release 11.5]
Information in this document applies to any platform.
How do you debug the Customer Merge when it errors in the SUMMARY REPORT as follows:
From Customer To Customer Status
Abc, Xyz  Abc, Xyz  Merge Failed
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