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Can the Universal Work Queue (UWQ) Use Colour Coding ? (Doc ID 391957.1)

Last updated on APRIL 16, 2018

Applies to:

Oracle Teleservice - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Oracle Universal Work Queue - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 16-SEP-2014***


Goal

In Universal Work Queue (UWQ), is it possible to use colour coding to highlight certain work items.

Solution

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