Receiving Open Interface (ROI ) Transactions Intermittently Fail:RCV_ROI_HEADER_MISSING (Doc ID 392969.1)

Last updated on MAY 22, 2017

Applies to:

Oracle Inventory Management - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
EXECUTABLE:RVCTP - Receiving Transaction Processor


Symptoms

Receiving Open Interface (ROI) Transactions fail intermittently with the following error:
RCV_ROI_HEADER_MISSING
No header record can be found from RHI. A header is required for this transaction (transaction_type = RECEIVE).

After the interface records are reset, the transactions process successfully.

 

When this error occurs, an orphan rcv_shipment_headers record may be created.  These orphan records may be deleted per <Note 977477.1> (Datafix for Orphan Receipt or Shipment Headers (rcv_shipment_headers))

Cause

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