My Oracle Support Banner

Once A Document Is Written Off, The Trade Note Is No Longer Available In The Occurrences Form (Doc ID 396072.1)

Last updated on MARCH 15, 2018

Applies to:

Oracle Receivables - Version 11.5.3 to 11.5.10.0 [Release 11.5.3 to 11.5.10]
Oracle Financials for the Americas - Version 11.5.3 to 11.5.10.0 [Release 11.5]
Information in this document applies to any platform.
Financials for the Americas - Version: 11.5.3 to 11.5.10
FORM:JLBRRIOB.FMB - Bank Occurrences


Symptoms

Trade Note is not available after invoice is closed.

Menu: Brazilian Localization>Transactions>Bank Collections>Occurences.

A credit memo is applied to the invoice for the full amount, and the invoice gets closed. Go back to the Occurences form, and query the Trade Note, there is no data.

Same thing occurs if you partially apply a credit memo with installments.  If the first installment is zero then that installment will not show in the form.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.