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Customer Form, Business Purposes Issue: Bill To Purpose Can be Deactivated Even When It Is Use As Bill To Location By a Ship To Purpose (Doc ID 397663.1)

Last updated on APRIL 01, 2019

Applies to:

Oracle Receivables - Version 11.5.10.3 and later
Oracle Trading Community - Version 11.5.10.3 and later
Information in this document applies to any platform.
FORM:ARXCUDCI.FMB - Customers


Symptoms

A Bill_To business purpose can be deactivated without getting a warning or error, even if it used as the Bill_To Location for a Ship_To business purpose.

When creating transactions (invoice, debit memo, credit memo) using this Ship-To, the following error occurs:

APP-AR-11207: Invalid arguments for the procedure &PROCEDURE. Please contact Support (User_EXIT=get_remit_to_address())

When running the Autoinvoice import program: the invoices and credit memos are not picked up which has this as remit to Address.

Steps to Reproduce

  1. Responsibility: Receivables Manager
    Navigation: Customers > Standard
  2. Create Bill_To Business Purposes
  3. Set Bill To as Active and Primary
  4. Create Ship_To Business Purpose, fill in Bill To Location to use the purpose created in step 2.
  5. Deactivate the "Bill_To"
  6. Save your changes, note that no Error or Warning is raised.
  7. Navigation: Transactions > Transaction
  8. Create a transaction and use the Ship to from step 4. The following error is raised:

    APP-AR-11207: Invalid arguments for the procedure &PROCEDURE.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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