Customer Form, Business Purposes Issue: Bill To Purpose Can be Deactivated Even When It Is Use As Bill To Location By a Ship To Purpose (Doc ID 397663.1)

Last updated on NOVEMBER 12, 2023

Applies to:

Symptoms

A Bill_To business purpose can be deactivated without getting a warning or error, even if it used as the Bill_To Location for a Ship_To business purpose.

When creating transactions (invoice, debit memo, credit memo) using this Ship-To, the following error occurs:

APP-AR-11207: Invalid arguments for the procedure &PROCEDURE. Please contact Support (User_EXIT=get_remit_to_address())

When running the Autoinvoice import program: the invoices and credit memos are not picked up which has this as remit to Address.

Steps to Reproduce

1. Responsibility: Receivables Manager
   Navigation: Customers > Standard
2. Create Bill_To Business Purposes
3. Set Bill To as Active and Primary
4. Create Ship_To Business Purpose, fill in Bill To Location to use the purpose created in step 2.
5. Deactivate the "Bill_To"
6. Save your changes, note that no Error or Warning is raised.
7. Navigation: Transactions > Transaction
8. Create a transaction and use the Ship to from step 4. The following error is raised:
   
   APP-AR-11207: Invalid arguments for the procedure &PROCEDURE.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.