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Why Order Line Shows ''Invoice Interface-On Hold'',Even After Running Workflow Background Process? (Doc ID 398867.1)

Last updated on SEPTEMBER 10, 2018

Applies to:

Oracle Order Management - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Oracle Order Management - Version 12.2.7 to 12.2.7 [Release 12.2]
Information in this document applies to any platform.

***Checked for relevance on 09-SEPT-2014***

Goal

Unable to close the order manually by using Action> Progress Order. But workflow background process is not picking the order line (having the status of "Awaiting Invoice Interface-on Hold") after the hold is released. Why?

Solution

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