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Why Order Line Shows ''Invoice Interface-On Hold'',Even After Running Workflow Background Process? (Doc ID 398867.1)

Last updated on APRIL 03, 2024

Applies to:

Oracle Order Management - Version 12.2.7 to 12.2.7 [Release 12.2]
Oracle Order Management - Version to [Release 11.5.10]
Information in this document applies to any platform.


Unable to close the order manually by using Action> Progress Order. But workflow background process is not picking the order line (having the status of "Awaiting Invoice Interface-on Hold") after the hold is released. Why?


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