My Oracle Support Banner

iProcurement or iSupplier Home Page Gets Unexpected Error and OAException: No entities found, entityMaps not defined (Doc ID 401452.1)

Last updated on OCTOBER 10, 2022

Applies to:

Oracle iSupplier Portal - Version 11.5.10 and later
Oracle iProcurement - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

When attempting to access iProcurement homepage or iSupplier Portal, the following error occurs:

ERROR
YOU HAVE ENCOUNTERED AN UNEXPECTED ERROR. PLEASE CONTACT THE SYSTEM ADMINISTRATOR

Error log shows,

oracle.apps.fnd.framework.OAException: No entities found, entityMaps not defined for attachment item (7).
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1223)
....

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.