iProcurement or iSupplier Home Page Gets Unexpected Error and OAException: No entities found, entityMaps not defined (Doc ID 401452.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle iSupplier Portal - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Oracle iProcurement - Version 11.5.10 to 11.5.10 [Release 11.5]
Information in this document applies to any platform.

Symptoms

When attempting to access iProcurement homepage or iSupplier Portal, the following error occurs:

ERROR
YOU HAVE ENCOUNTERED AN UNEXPECTED ERROR. PLEASE CONTACT THE SYSTEM ADMINISTRATOR

Error log shows,

oracle.apps.fnd.framework.OAException: No entities found, entityMaps not defined for attachment item (7).
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1223)
....

Changes

 

Cause

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