My Oracle Support Banner

Change Management Drop Ship: How to Update Promise Date on PO to Sales Order (Doc ID 403607.1)

Last updated on APRIL 17, 2023

Applies to:

Oracle Order Management - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.


For Drop Ship Orders, you want ability to update the Customer Order Promise Date field from the corresponding Promise Date field on the Purchase Order as the Supplier changes the date.

You are using Oracle DropShip functionality; this is where you Order an External Item in our Oracle Order system and run Requisition Import to generate a Purchase Order for this item to be sent to the Supplier. The Suppliers receive the PO from our iSupplier Portal.

If the supplier changes the Promise Date on the Portal, this is passed and accepted by the Buyer, this is than updated on the Purchase Order and PO is Re-Approved. You want this date change to automatically be passed back to the corresponding Customer Order to update the Promise Date field on the Order Line
Table (oe_order_lines_all.promise_date).

Does this functionality exist today?

And/Or, if you make a change to the Purchase Order, should a window pop-up that notes this PO is tied to a Customer Order? When you change any data on the Customer Order and re-book the order, you do get a message that the Order is tied to a Purchase Order; however, you're not getting this if you updated the PO.

Advise if there is functionality to do either of these (Update Promise Date on Order from change made to corresponding Promise Date on Drop Ship Purchase Order, and/or have Pop-Up Window on Purchase Order appear when change made to PO to note this is linked to Customer Order).


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.