Approvals Using Action Type 'hr position' fail with "Oracle Approvals Management has found parallelization configuration details..."
(Doc ID 404957.1)
Last updated on JANUARY 30, 2022
Applies to:Oracle Learning Management - Version 220.127.116.11 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
-- Problem Statement:
Using conditions with action type 'hr position levels' fail with the following error:
java.sql.SQLException: ORA-20001: Oracle Approvals Management has found parallelization
configuration details. The context in which ame_api has been invoked does not support
ORA-06512: at "APPS.HR_DYNAMIC_APPROVAL_WEB", line 7743
ORA-06512: at line 1
This error does not occur if the AME configuration variable allowAllApprovertypes is set to NO, but in that case, no approval is generated at all; the request will be auto-approved.
-- Steps To Reproduce:
1. The AME configuration variable allowAllApproverTypes is set to YES within the AME
Transaction Type 'Learning Management'
2. Create a rule with a condition based on the action type 'hr position' or 'hr position levels'
3. In OLM, enroll in a course that requires approval
After hitting Submit in the Review page, the error occurs
-- Business Impact:
Approval rules defined for OLM cannot be the same as those for HR, where the issue does not occur.
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