Gone Access Restricted Error In Date Picker Pop-Up - Configuring URL_FW (Doc ID 418226.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

Example Of Reported Issue :

Login to iStore > Add products to the cart
> In the shipping details page click on the calendar icon next to the ship by date field to launch the date picker.
> A popup window appears with the GONE message within it, instead of the calendar.

The use receives the GONE message when attempting to use the date picker in iStore shopping cart screens.
    
This issue looks related to the setup of the URL_FW config file,

Through investigating this issue, the following files :
   jtfsrnfpinterop.jsp
   jtfdjcal.js
have been added to URL_FW config file as required by the date picker calendar popup window.
    
However, the error still persists.

A popup window appears with the GONE message within it, instead of the calendar.

url_fw.conf should have entries for iStore related JSPs, similar to below examples :
    
    #===============================================================
    #Include URLs for product IBE (iStore)
    # IBE Product Pages
    #===============================================================
    
    RewriteRule  ^/OA_HTML/Store.*\.jsp$  - [L]
    RewriteRule  ^/OA_HTML/ibeC.*\.jsp$  - [L]
    RewriteRule  ^/OA_HTML/ibcGetAttachment\.jsp$  - [L]
    
    RewriteRule  ^/OA_HTML/jtfdload\.jsp$  - [L]
    RewriteRule  ^/OA_HTML/jtfDownload\.jsp$  - [L]
    RewriteRule  ^/OA_HTML/jtftmplh\.jsp$  - [L]
    RewriteRule  ^/OA_HTML/jtfcall\.jsp$  - [L]
    RewriteRule  ^/OA_HTML/jtfdjcal\.js$  - [L]
    RewriteRule  ^/OA_HTML/jtfsrnfpinterop\.jsp$  - [L]
    
    #===============================================================
    #Include URLs for product IBE (iStore) with CZ
    # If iStore is optionally integrated with the Configurator the
    # following CZ URLs are required.
    #===============================================================
    
    #RewriteRule  ^/OA_HTML/CZErrorPage\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/CZInfo\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/CZInitializationErrorPage\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/CZInitialize\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/CZShowUI\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/CZTerminate\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czBlafTemplate\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czButtonBar\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czCntnt\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czContainer\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czEmbed\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czEmbeddedTerminate\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czFormFooter\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czFormHeader\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czFormTemplate\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czFormTree\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czFraTemplate\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czHeader\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czHeartBeat\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czIFrame\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czJradHeartBeat\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czLeft\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czRight\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czSource\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czStylesheet\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czSummary\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czblank\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czdisp\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/czseperator\.jsp$  - [L]
    #RewriteRule  ^/OA_HTML/cztree\.jsp$  - [L]
    #RewriteRule  ^/configurator/oracle\.apps\.cz\.servlet\.UiServlet$  - [L]
    #RewriteRule  ^/configurator/oracle\.apps\.cz\.servlet\.Proxy$  - [L]
    #RewriteRule  ^/configurator/oracle\.apps\.cz\.runtime\.DisplayCXResultServlet$  - [L]
    #RewriteRule  ^/servlets/oracle\.apps\.cz\.servlet\.UiServlet$  - [L]
    #RewriteRule  ^/servlets/oracle\.apps\.cz\.runtime\.DisplayCXResultServlet$  - [L]
    #RewriteRule  ^/servlets/oracle\.apps\.cz\.servlet\.Proxy$  - [L]
    #RewriteRule  ^/serlvet/oracle\.apps\.cz\.servlet\.UiServlet$  - [L]
    #RewriteRule  ^/serlvet/oracle\.apps\.cz\.runtime\.DisplayCXResultServlet$  - [L]
    #RewriteRule  ^/serlvet/oracle\.apps\.cz\.servlet\.Proxy$  - [L]

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.