Unable To Start Workflow Notification Mailer Errors: Could not handle the control event->oracle.apps.fnd.cp.gsc.SvcComponentContainerException (Doc ID 418329.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Workflow - Version 11.5.9 to 11.5.10.2 [Release 11.5 to 11.5.10]
Information in this document applies to any platform.

Symptoms

Unable to start Workflow Agent Listener Service and Workflow Mailer Service in OAM. Customer entered all required field in "Define Workflow Mailer" (ie.
Inbound/Outbound Server, email account etc...), but encountered the following error:

Could not handle the control event->oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not start component; performing rollback->oracle.apps.fnd.cp.gsc.SvcComponentException:
Validation failed for the following parameters->{INBOUND_SERVER=Unable to make network connection.,OUTBOUND_SERVER=Unable to make network connection.}

 

Cause

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