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Schedule Sales Orders Errors With The Requested Item Or One Of Its Components Is Not Collected (Doc ID 420476.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Advanced Supply Chain Planning - Version and later
Oracle Global Order Promising - Version 11.5.10 and later
Oracle Order Management - Version and later
Information in this document applies to any platform.


When attempting to schedule a sales order for a newly created item, the following error occurs during scheduling:

Scheduling failed. The requested item or one of its components is not collected


The issue can be reproduced at will with the following steps:

  1. Order Management responsibility
  2. Navigation: Orders,Returns>Sales Orders
  3. Enter order for new item and attempt to schedule it


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