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Getting Duplicate Notifications For DBAs With Seeded Alerts (Doc ID 421116.1)

Last updated on APRIL 13, 2024

Applies to:

Oracle Alert - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

On 11.5.10 in Production:
Receiving the same email notification coming from the alert module twice.

EXPECTED BEHAVIOR
Expect to receive only one notification per Alert

STEPS
The issue can be reproduced at will with the following steps:
1. Create an alert in Oracle Alert
2. Review the inbox folder

BUSINESS IMPACT
The issue has the following business impact:
Causes confusion to users

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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