AME Surrogate Functionality: On Timeout Supervisor Is Returned And Approval Group Is Ignored
(Doc ID 421904.1)
Last updated on APRIL 30, 2019
Applies to:Oracle Approvals Management - Version 18.104.22.168 to 22.214.171.124 [Release 11.5.10]
Information in this document applies to any platform.
When a timeout occurs on a notification, or when a "No Response" status is passed back to AME, AME is passing back the approver's supervisor.
Expecting AME to pass back the next approver that is generated by the approval rules rules.
Why is this happening? How do we work around it?
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