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Multiple Lite Domains Using The Same BN_RULE from A Sub-Domain Create Bill IDs With Duplicate XIDs (Doc ID 422923.1)

Last updated on AUGUST 02, 2024

Applies to:

Oracle Transportation Management - Version 6.2.0 and later
Oracle Transportation Management Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
Multiple lite domains using the same BN_RULE from a sub-domain create customer bill ids with duplicate XIDs.

EXPECTED BEHAVIOR
Expect that the XIDs are not duplicated across different lite domains.

-- Steps To Reproduce:
The issue cannot be reproduced because this issue happens under load on a production system and there is no environment that reflects this load.

-- Business Impact:
The issue has the following business impact:
Due to this issue, financial systems receiving the customer bills with duplicate ids show incorrect results requiring manual intervention to correct.

Cause

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In this Document
Symptoms
Cause
Solution


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