Multiple Lite Domains Using The Same BN_RULE from A Sub-Domain Create Bill IDs With Duplicate XIDs
(Doc ID 422923.1)
Last updated on AUGUST 02, 2024
Applies to:
Oracle Transportation Management - Version 6.2.0 and laterOracle Transportation Management Cloud Service - Version 19.3 and later
Information in this document applies to any platform.
Symptoms
-- Problem Statement:
Multiple lite domains using the same BN_RULE from a sub-domain create customer bill ids with duplicate XIDs.
Multiple lite domains using the same BN_RULE from a sub-domain create customer bill ids with duplicate XIDs.
EXPECTED BEHAVIOR
Expect that the XIDs are not duplicated across different lite domains.
Expect that the XIDs are not duplicated across different lite domains.
-- Steps To Reproduce:
The issue cannot be reproduced because this issue happens under load on a production system and there is no environment that reflects this load.
The issue cannot be reproduced because this issue happens under load on a production system and there is no environment that reflects this load.
-- Business Impact:
The issue has the following business impact:
Due to this issue, financial systems receiving the customer bills with duplicate ids show incorrect results requiring manual intervention to correct.
The issue has the following business impact:
Due to this issue, financial systems receiving the customer bills with duplicate ids show incorrect results requiring manual intervention to correct.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |