Multiple Lite Domains Using The Same BN_RULE from A Sub-Domain Create Bill IDs With Duplicate XIDs (Doc ID 422923.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 5.0
This problem can occur on any platform.

Symptoms

-- Problem Statement:
Multiple lite domains using the same BN_RULE from a sub-domain create customer bill ids with duplicate XIDs.

EXPECTED BEHAVIOR
Expect that the XIDs are not duplicated across different lite domains.

-- Steps To Reproduce:
The issue cannot be reproduced because this issue happens under load on a production system and there is no environment that reflects this load.

-- Business Impact:
The issue has the following business impact:
Due to this issue, financial systems receiving the customer bills with duplicate ids show incorrect results requiring manual intervention to correct.

Cause

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