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In Alert Manager, Why are Emails with Apostrophes Being Truncated? (Doc ID 430751.1)

Last updated on APRIL 13, 2024

Applies to:

Oracle Alert - Version 11.5.10.0 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Goal

Why are emails with apostrophes getting truncated and generating the error below:
[Apr 16, 2007 12:02:44 PM
CDT]:1176742964317:Thread[Thread-8394,5,outboundThreadGroup]:0:-1:<DOMAINNAME>:<IP ADDRESS>:-1:-1:
ERROR:[SVC-GSM-WFMLRSVC-60292-10010 :
XXX.SMTPOutboundProcessor.messagePartiallyDelivered(TransportEvent)]:Email
to [] was not accepted for delivery.
[Apr 16, 2007 12:02:44 PM
CDT]:1176742964323:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:<DOMAINNAME>:<IP ADDRESS>:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-60292-10010 :
XXX.SMTPMessageHandler.sendMessages(String)]:SendFailedException -> [[<USERNAME>]]
javax.mail.SendFailedException: Message partially delivered;
nested exception is:
javax.mail.SendFailedException: 550 <USERNAME>... User unknown

Solution

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In this Document
Goal
Solution
References


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