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Oracle Approvals Management (AME) Frequently asked Questions (FAQ) (Doc ID 431815.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Inventory Management - Version 11.5.10.CU2 to 12.2 [Release 11.5.10 to 12.2]
Oracle Approvals Management - Version to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.


Frequently asked Questions on AME Requirements

Questions and Answers

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In this Document
Questions and Answers
 Do I need to license AME?
 Do I need to run the license manager for AME?
 What platforms is it available on?
 How is AME delivered?
 Is there a User Guide available?
 What responsibility need to be used to access AME?
 How are Terminations Handled?
 When a transaction is approved the status still remains as 'Pending Approval'
 Unable to access approvals function after AME.B
 Able to successfully setup the roles to access the new Approvals Management Responsibilities, but unable to query any of the seeded Transaction Types
 Approval groups are supposed to be common to multiple transaction types. We use purchasing requisition approval and Payable Invoice approval. Looks like it is not common anymore from AME.B onwards
 List creation rules are setup to add Approvers of at least level 6. Next, a series of Pre-Approver Groups are setup to add approvers based on the Natural Segments. In this scenario, how do we prevent the approval from certain rules which uses the approval group as pre list approval group when the natural account segment value matches the particular accounts?
 Unable to delete Approval Group, getting error "You cannot delete the predefined AME_APPROVAL_GROUP_CONFIG"
 When the approval times out it goes up the approval tree and eventually gets to the Top Manager, who has no supervisor and the workflow errors with:
Activity: Is Final Approver
Error: ORA-20001: No surrogate approver exists for
 Can FNDLOAD be utilized in AME? If yes, which lct file is needed for each of the AME objects?
 While trying to duplicate a rule, getting error "A rule usage already exists which overlaps the lifespan specified"
 When using dynamic approvals, the user is allowed to insert any approver into any part of the list. This can break the requirement of always want a specific person to be the last approver. 
 What are the patch requirements in Release 12(R12) in order to have the same features as AME.B? 
 Getting error ORA-06553: PLS-382: expression is of wrong type
 I am unable to select any action type when I go to create the Rule
 Can you create rules within a transaction type and which should be different for each of the operating units? 
 Can we utilize custom responsibilities for AME?
 What is AME Approver Migration Report for Integration to WF Directory Services?
 Can you setup FYI Notifications using AME?
 How do you configure a Role to receive FYI notifications?
 What is the significance of the Email Address assigned in FND_USER for the Username provisioned with doing AME Setups ?
Example: AMEADMIN user is used for making AME setups. And how will be the email Address for AMEADMIN user be used for what purposes if any ?
 Will there be any email/notification going to the AMEADMIN in case of any failure of any approval flow ?

 Is it possible to setup AME with Position Hierarchy for two different Operating Units?



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