My Oracle Support Banner

Unable To Change Quantity Or Change On Drop Ship Order Once Related PO Is Approved (Doc ID 443410.1)

Last updated on NOVEMBER 08, 2024

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

When attempt change to order line quantity (or cancel the line) on a Drop ship order that has a Purchase Order that has been approved, the following error occurs:

ERROR
 
You are not allowed to cancel Order Line because: Order Line has associated Purchase Orders Approved

STEPS TO REPRODUCE
 
1. Create a drop ship order
2. Purchase Release the order
3. Run Requisition Import
4. AutoCreate a PO from the requisition
5. Approve the PO.
6. Go Back to OM Superuser Responsibility.
7. Query the drop ship order
8. Navigate to the order line
9. Change the quantity or cancel the line
You are not allowed to cancel Order Line because
Order Line has associated Purchase Orders Approved

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.