Invalid Transaction Error if Supervisor in Hierarchy is Terminated
(Doc ID 447439.1)
Last updated on JANUARY 23, 2024
Applies to:
Oracle Approvals Management - Version 11.5.10.2 and laterOracle Self-Service Human Resources - Version 11.5.10.2 and later
Information in this document applies to any platform.
Goal
Self Service Human Resources - Leave of Absence.
The approvals work fine as long as the entire supervisor hierarchy is a valid one. It fails even if one of the supervisors 2 or 3 levels up have been terminated.
Example:
Supervisor hierarchy is as follows
- A reports to B
- B reports to C
- C reports to D
- D reports to E
If A submits a leave of absence, the only approver is B. It works fine as long as B to E are all employees.
If either C or D is an ex-employee, the process fails and the employee (A) cannot even submit a leave and gets an exception error.
- Is this intended functionality?
- Is AME validating the entire supervisor hierarchy even though the approval level is only 1?
Solution
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In this Document
| Goal |
| Solution |
| References |