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Service Request Form: Compilation and Transaction FRM-47023 and FRM-40105 Errors after applying a Patch (Doc ID 453845.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Teleservice - Version 11.5.10.2 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

After applying a Service patch or performing changes in the environment, the following errors occur when trying to open or saving a Service Request (SR):

FRM-40105: Unable to resolve reference to item CONTROL.CMRO_FLAG

FRM-47023: No such parameter named RESTRICT_FS_TASK _PROPERTIES exists in form CSXSRISR.
FRM-47023: No such parameter named TASK _GRID_REFRESHED exists in form CSXSRISR.
FRM-40105: Unable to resolve reference to item PARAMETER.TASK _GRID_REFRESHED

Steps To Reproduce:

(R) Service
(N) Service Requests > Create Service Request

* Error that may come up as the form opens in the bottom left of the SR form:

        FRM-40105: Unable to resolve reference to item CONTROL.CMRO_FLAG

* Errors that may appear after saving the SR:

        FRM-47023: No such parameter named RESTRICT_FS_TASK _PROPERTIES exists in form CSXSRISR.
        FRM-47023: No such parameter named TASK _GRID_REFRESHED exists in form CSXSRISR.
        FRM-40105: Unable to resolve reference to item PARAMETER.TASK _GRID_REFRESHED

Changes

Applied Service patches.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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