Transaction Errors Processing Form Error: "You Cannot Update an Expired Instance. Instance Needs to Be Un-expired Before Any Updates"
(Doc ID 455089.1)
Last updated on MAY 19, 2020
Applies to:Oracle Installed Base - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Installed Base - Version 22.214.171.124 to 126.96.36.199 [Release 11.5]
Information in this document applies to any platform.
This datafix has been approved by development for Customer consumption 19-Apr-2012.
If you have any questions or concerns please contact Oracle Support before running the script.
After migrating from 11.5.9 to 11.5.10 there were a number of serialized instances that were expired and when these items were shipped back out to the customer the following error occurs:
The issue can be reproduced with the following steps:
1. Ship serialized Install Base Trackable items to customer
2. Install Base is not updated
3. Review errors in the Transaction Errors Processing form
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