Transaction Errors Processing Form Error: "You Cannot Update an Expired Instance. Instance Needs to Be Un-expired Before Any Updates" (Doc ID 455089.1)
Last updated on JANUARY 31, 2017
Oracle Installed Base - Version 188.8.131.52 to 184.108.40.206 [Release 11.5] Oracle Installed Base - Version 12.1.3 to 12.1.3 [Release 12.1] Information in this document applies to any platform.
***Checked for relevance on 11-Sep-2014***
This datafix has been approved by development for Customer consumption 19-Apr-2012.
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After migrating from 11.5.9 to 11.5.10 there were a number of serialized instances that were expired and when these items were shipped back out to the customer the following error occurs:
You cannot Update an Expired Instance. Instance needs to be un-expired before any updates.
The issue can be reproduced with the following steps: 1. Ship serialized Install Base Trackable items to customer 2. Install Base is not updated 3. Review errors in the Transaction Errors Processing form
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