Unable To Find Bill Of Material In Validation/Shipping Org (Doc ID 459125.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 19-OCT-2012***
***Checked for relevance on 29-SEP-2015***

Symptoms

You are attempting to create a RMA for an ATO item, but when trying to save the return line, the following error message displays:

ERROR
"Unable to find bill of material for 4910-CV in Validation/Shipping Organization N01.
The Bill of material for the item must be set up in the item validation Organization parameter or
in the shipping Organization."

STEPS
The issue can be reproduced at will with the following steps:
1. Order Management Super User
2. Orders, Returns
3. Sales Order form
4. Enter a new RMA

Cause

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