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Unable To Find Bill Of Material In Validation/Shipping Org (Doc ID 459125.1)

Last updated on AUGUST 21, 2023

Applies to:

Oracle Order Management - Version to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform. *** ***


You are attempting to create a RMA for an ATO item, but when trying to save the return line, the following error message displays:

"Unable to find bill of material for item  in Validation/Shipping Organization xxx.
The Bill of material for the item must be set up in the item validation Organization parameter or
in the shipping Organization."

The issue can be reproduced at will with the following steps:
1. Order Management Super User
2. Orders, Returns
3. Sales Order form
4. Enter a new RMA


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