Not Able To Print PDF Documents

(Doc ID 460002.1)

Last updated on JANUARY 27, 2014

Applies to:

Pasta - Version 12.0.1 to 12.0.1 [Release 12.0]
Information in this document applies to any platform.
***Checked for relevance on 27-Jan-2014***

Symptoms

1. Cannot print BI Publisher PDFoutput from Apps.
2. Previewing the PDF output file using FNDRSRUN 'View Output' button is OK.

EXPECTED BEHAVIOR
--------------------------------
Expect to print concurrent PDF output..

STEPS TO REPRODUCE
------------------------------
The issue can be reproduced at will with the following steps:
Run a concurrent request to generate BI Publisher PDF output with copies = 1

BUSINESS IMPACT:
----------------------------
The issue has the following business impact:
Due to this issue, users cannot print PDF output directly from Applications.

Cause

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