My Oracle Support Banner

Troubleshooting Guide - Document Manager Error Failed With Error Number 3 (DOC_MGR_ERROR) for Purchasing Workflows (Doc ID 462695.1)

Last updated on SEPTEMBER 27, 2022

Applies to:

Oracle Purchasing - Version 11.5.1 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
POXCON



Purpose

This note is intended to facilitate troubleshooting Document Manager Number (Doc Mgr Error) 3 issues in releases 11.5 through 12.1.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
 Introduction
 Affected workflow activities
 How to find additional error messages
 Most common issues for Release 11.5.10
 Most common issues for Release 12 and 12.1
 How to retry the workflow for documents Stuck in Pre-Approved or In Process Status
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.