After applying CU3 RU2, Many Custom Finder Screen Sets No Longer Return Results (Doc ID 463936.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.03.02, Find that certain Custom Screen Sets for which totals are enabled on certain columns do not return any results

EXPECTED BEHAVIOR
Expect that the results are returned when a search is made

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Use a custom screen set created before 5.5 CU3 RU2 was applied and make sure that the screen set has totals enabled on columns such as Total Weight,Total Volume etc
2. Apply CU3 Ru2 and then try to search on that screen.
3. No results are displayed

-- Business Impact:
The issue has the following business impact:
Due to this issue, users are forced to re-create the screen sets

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms