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Oracle Support's Data Fix and Scope of Work Policies For Accounts Payables and Subledger Product(s) (Doc ID 468481.1)

Last updated on FEBRUARY 11, 2024

Applies to:

Oracle Payables - Version 11.5.10.2 and later
Oracle E-Business Tax - Version 12.2.5 to 12.2.12 [Release 12.2]
Information in this document applies to any platform.

Purpose

Effective immediately, Oracle Payables Financials engineers will not provide any unsupported data fixes or fixes that are considered out of scope.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 When will Oracle Support assist clients with a datafix?
 When will Oracle Support not assist clients with a datafix as it is considered out of scope of work?
References

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