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Freight Charge Is Getting Calculated Based On List Price Instead Of Selling Price (Doc ID 471531.1)

Last updated on MAY 15, 2024

Applies to:

Oracle Order Management - Version 11.5.10.0 and later
Information in this document applies to any platform.
FORM:OEXOEORD.FMB - Sales Orders


Symptoms

Note: In the images bellow and/or the attached document, user details / company name / address / email / telephone number represents fictitious sample (based upon made up data used in the Oracle Demo Vision instance).
Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.



Find entering order line details in Sales Order Form, discount will be applied on List Price of the Item to get selling price based on customer, ship to and other qualifiers. Then on Booking the Order, percentage of Freight charges amount for each order line will be based on order total.

While applying Freight charges, instead of Picking Unit selling price its picking
Price List price.



EXPECTED BEHAVIOR
Expect freight charge to be calculated from the unit selling price not the list price.

Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Order.
3. Enter a sales order and lines then save.
Freight is applied based on the list price.
--Customer needs freight to be based on the unit selling price.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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