Order Management: Trouble Shooting Scheduling and ATP Issues
(Doc ID 473072.1)
Last updated on MARCH 04, 2024
Applies to:
Oracle Order Management - Version 11.5.10.0 to 12.1.3 [Release 11.5.10 to 12.1]Oracle Order Management - Version 12.2.6 to 12.2.6 [Release 12.2]
Information in this document applies to any platform.
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Purpose
This document designed to assist users in trouble shooting scheduling/ATP issues.
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| Issue#1 : Error: 'Scheduling failed unable to meet requested quantity.' There is quantity on hand in the Item Supply/Demand form, but scheduling does not recognize it. |
| Issue#2: Scheduled Arrival Date is not getting calculated correctly. |
| Issue#4 - Error when scheduling: |
| Issue#5 - Schedule Orders request does not schedule unscheduled line. |
| Issue#7 - You receive Error "Scheduling Failed. Try ATP Again Later" during Scheduling. |
| Issue#9 You receive an error during scheduling: ATP not Applicable. |
| Issue#10 You receive an error during scheduling: |
| Issue#11 ORA-23401: snapshot "INV."MTL_SUPPLY_SN" does not exist,Error in Refresh Snapshot process during data collection run. |
| Issue#12 Order line quantities do not get reserved for ATP items even though sufficient stock is available and Autoschedule is switched on. |
| Issue#13 You are getting a warning when scheduling orders:ATP Failed try again later.What does this mean? |
| Issue#14 How to Prevent Scheduling Actions on Bill Only Orders? |
| References |