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Order Management: Trouble Shooting Scheduling and ATP Issues (Doc ID 473072.1)

Last updated on MARCH 04, 2024

Applies to:

Oracle Order Management - Version to 12.1.3 [Release 11.5.10 to 12.1]
Oracle Order Management - Version 12.2.6 to 12.2.6 [Release 12.2]
Information in this document applies to any platform.
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This document designed to assist users in trouble shooting scheduling/ATP issues.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Issue#1 : Error: 'Scheduling failed unable to meet requested quantity.' There is quantity on hand in the Item Supply/Demand form, but scheduling does not recognize it.
 Issue#2: Scheduled Arrival Date is not getting calculated correctly.
 Issue#4 - Error when scheduling:
 Issue#5 - Schedule Orders request does not schedule unscheduled line.
 Issue#7 - You receive Error "Scheduling Failed. Try ATP Again Later" during Scheduling.
 Issue#9 You receive an error during scheduling: ATP not Applicable.
 Issue#10  You receive an error during scheduling:
 Issue#11 ORA-23401: snapshot "INV."MTL_SUPPLY_SN" does not exist,Error in Refresh Snapshot process during data collection run.
 Issue#12 Order line quantities do not get reserved for ATP items even though sufficient stock is available and Autoschedule is switched on.
 Issue#13 You are getting a warning when scheduling orders:ATP Failed try again later.What does this mean?
 Issue#14 How to Prevent Scheduling Actions on Bill Only Orders?

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