R12: AP: Payments Cannot Be Marked Complete In Payment Format Instructions Output (Doc ID 473215.1)

Last updated on DECEMBER 07, 2023

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.
IBY_FD_PAYMENT_FORMAT module: Format Payment Instructions

Symptoms

A Payment Process Request (PPR) is stuck in status "Formatting".

The output for the Format Payment Instructions concurrent request shows the error message:

Payments cannot be marked complete because an error was returned by the callout AP_PMT_CALLOUT_PKG.payments_completed.

The log file shows the message:

oracle.apps.iby.exception.PSException: An error has occured while updating instruction and payment statuses and marking them as complete.
at oracle.apps.iby.scheduler.FDExtractAndFormatting.postResults(FDExtractAndFormatting.java:502)
at oracle.apps.iby.scheduler.FDExtractAndFormatting.runMainLogic(FDExtractAndFormatting.java:306)
at oracle.apps.iby.scheduler.FDExtractAndFormatting.runProgram(FDExtractAndFormatting.java:141)
at oracle.apps.fnd.cp.request.Run.main(Run.java:157)

An error has occured while updating instruction and payment statuses and marking them as complete.
An error occurred. Roll back any changes.
Done roll back changes.
Request completed in error.

Cause

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In this Document

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R12: AP: Payments Cannot Be Marked Complete In Payment Format Instructions Output (Doc ID 473215.1)

Applies to:

Symptoms

Cause

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