My Oracle Support Banner

R12: AP: "Payments cannot be marked complete" in Payment Format Instructions Output (Doc ID 473215.1)

Last updated on JUNE 03, 2019

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.
IBY_FD_PAYMENT_FORMAT module: Format Payment Instructions


Symptoms

A Payment Process Request (PPR) is stuck in status "Formatting".

The output for the Format Payment Instructions concurrent request shows the error message:

Payments cannot be marked complete because an error was returned by the callout AP_PMT_CALLOUT_PKG.payments_completed.


The log file shows the message:

oracle.apps.iby.exception.PSException: An error has occured while updating instruction and payment statuses and marking them as complete.
at oracle.apps.iby.scheduler.FDExtractAndFormatting.postResults(FDExtractAndFormatting.java:502)
at oracle.apps.iby.scheduler.FDExtractAndFormatting.runMainLogic(FDExtractAndFormatting.java:306)
at oracle.apps.iby.scheduler.FDExtractAndFormatting.runProgram(FDExtractAndFormatting.java:141)
at oracle.apps.fnd.cp.request.Run.main(Run.java:157)

An error has occured while updating instruction and payment statuses and marking them as complete.
An error occurred. Roll back any changes.
Done roll back changes.
Request completed in error.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.