R12: ASM Unable to Set up BSV Assigments, no Entries in LOV and get Error "java.sql.SQLException: ORA-20001: FLEX-NULL SEGMENT" (Doc ID 550479.1)

Last updated on NOVEMBER 20, 2016

Applies to:

Oracle General Ledger - Version 12.0.4 and later
Information in this document applies to any platform.
Accounting Setup manager (ASM)

Symptoms

In the process of configuring intracompany and intercompany balancing rules, the list of values for balancing segment values contains no entries. This seems to be the same issue reported in <Note:457200.1> in that the GL_LEDGER_SEGMENT_VALUES table contains no records.
When try to follow the steps in <Note:457200.1> to resolve the problem, when try to complete the Balancing Segment Value Assignments, the HTML page generates an error.

Error
------
java.sql.SQLException: ORA-20001: FLEX-NULL SEGMENT: ORA-06512: at "APPS.HR_ORGANIZATION_API", line 4872 ORA-06512: at "APPS.GL_LEDGERS_PKG", line 103 ORA-06512: at line 1

STEPS TO REPRODUCE
1. Navigate to Setup -> Financials -> Accounting Setup Manager -> Accounting Setups
2. Query my Ledger
3. Click "Update Accounting Options"
4. Click on the Update icon for "Balancing Segment Value Assignments"
5. In the next page, click on "Complete".
6. The error is then encountered.

This has also been reported on release 12.2.3. when using a custom Cost Allocation Flexfield which has some required segments.

Changes

Recently applied 12.0.4 RUP4

Cause

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