Last updated on JULY 13, 2016
Applies to:Oracle Order Management - Version 126.96.36.199 to 188.8.131.52 [Release 11.5.10]
Information in this document applies to any platform.
Find Sales Orders are not closing after lines are shipped. Expect the order status to change from BOOKED to CLOSED. The order is Booked, Pick Release, Ship Confirmed Line is both INV and OM Interfaced and line status = Shipped.
Current activity in the line workflow is:
Line Flow - Generic Fulfill - Deferred Null Deferred R_STANDARD_LINE DEFER_FULFILLMENT
Due to this issue, users cannot progress the order to close.
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