R12 Error 'Function not available to this responsibility' When Trying To Access Custom Form. (Doc ID 553014.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Application Object Library - Version 12.0.3 to 12.2 [Release 12 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 10-Jul-2017***

Symptoms

When attempting to access custom forms, the following error occurs.

"Function not available to this responsibility. Change Responsibilities or contact your System Administrator".

The issue can be reproduced at will with the following steps:

1. Register custom application.
2. Register custom form under this application.
3. Add it to the menu
4. Add the new product_top variable to the .env file.
5. Bounce the forms server.
6. Place the .fmx file in PROD_TOP/forms/US.
7. Log in to Oracle applications and try opening the form.
8. Encounter the above error.

Due to this issue, users cannot access the form in R12 which was working fine in 11.5.10.2

Changes

Upgrade from 11i to R12.

Cause

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