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Why is a Credit Check Hold on a Sales Order Released by AUTOINSTALL user ? (Doc ID 554469.1)

Last updated on FEBRUARY 07, 2018

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Goal

Why does a Credit Check Hold on a SALES ORDER appear to have been released by AUTOINSTALL user ?

Steps to replicate:
1. Login as Order Management responsibility
2. Query Sales Order Header in Sales Order form
3. Select > Actions > Additional Information
4. Select > Holds tab

The form shows the following information:
Release by : AUTOINSTALL
Release Reason : Passed credit check. Hold removed automatically.
Release Comment : Credit Check Engine

 

Solution

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