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iSupport: "You do not have the adequate permission to access this page" on User Registration (Doc ID 564384.1)

Last updated on JULY 21, 2020

Applies to:

Oracle iSupport - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

When GUEST user in iSupport click the "Register" link, the following error occurs:

'You do not have the adequate permission to access this page.
 Please contact your system administrator.

The issue can be reproduced at will with the following steps:
1. Enable guest user in iSupport
2. Log onto ibuhpage.jsp
3. click the Register link.
4. Error occurs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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