My Oracle Support Banner

iSupport: "You do not have the adequate permission to access this page" on User Registration (Doc ID 564384.1)

Last updated on OCTOBER 05, 2017

Applies to:

Oracle iSupport - Version 12.0.4 and later
Information in this document applies to any platform.
***Checked for relevance on 23-Feb-2015***


When GUEST user in iSupport click the "Register" link, the following error occurs:

'You do not have the adequate permission to access this page.
 Please contact your system administrator.

The issue can be reproduced at will with the following steps:
1. Enable guest user in iSupport
2. Log onto ibuhpage.jsp
3. click the Register link.
4. Error occurs


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.