Exception: 013 On Approving a Requisition, The Tax Log Shows No Data Found On HZ_GEOGRAPHIES Table (Doc ID 566590.1)

Last updated on MARCH 02, 2023

Applies to:

Symptoms

When attempting to save a PR / PO (Purchase Requisition / Purchase Order), the following error occurs:

Eror:

An error occurred during Tax Calculation. Please correct the problem or contact
your System Administrator. Your transactions have been saved. Tax will be
recalculated when the document is submitted for Approval.

When submitting the document for Approval the following error occurs:

Error:

Error Messages: Unexpected error occurred during Tax Calculation.
Exception: 013 - An unexpected error has occurred. Please contact your system administrator.
Please correct the problem or contact your System Administrator.

Steps To Reproduce:

1. Create a requisition or purchase order.
2. Save the document - first error occurs.
3. Submit the document for Approval, the second error occurs.

Cause

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