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BI Publisher Desktop Fails - "Could not find the main class" Or "Fatal exception occurred" (Doc ID 732630.1)

Last updated on OCTOBER 20, 2022

Applies to:

BI Publisher (formerly XML Publisher) - Version to [Release 10.1]
Information in this document applies to any platform.


The Oracle BI Publisher Desktop for Windows has been installed on a client PC. The Oracle BI Publisher Template Viewer fails to start and the Template Builder for Microsoft Word is not able to generate any Preview output.

1. Oracle BI Publisher Template Viewer

The Oracle BI Publisher Template Viewer is available from the Oracle BI Publisher Desktop program group:

  1. Click the Start button.
  2. Click All Programs.
  3. Click Oracle BI Publisher Desktop.
  4. Launch the Template Viewer.

This results in the following error:


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In this Document
 1. Oracle BI Publisher Template Viewer
 2. Oracle BI Publisher Template Builder for Word

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