R12 and 11i Troubleshooting Guide for All Cycle Count issues: No Data Returned or Cycle Count Not Picking Up Enough Items (Doc ID 732843.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Inventory Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
Obtain the version of any Cycle Count FORMS:
Define ABC Compiles (INVAAACP)
Assign ABC Items (INVADAAS)
Update ABC Assignments (INVADACA)
Assign ABC Classes (INVADACL)
Define ABC Groups (INVADAGR)
Enter Manual Schedule Requests (INVADCSC)
Define Cycle Count (INVADCYC)
Approve Cycle Count Adjustments (INVAMCAP)
Enter Cycle Counts (INVATCEN)

Cycle Count REPORTS:
ABC Assignments (INVARAAS)
ABC Descending Value (INVARADV)
Cycle Count Listing (INVARCLI)
Cycle Count Pending Approval (INVARCPA)
Cycle Count Entries and Adjustments (INVARCTA)
Cycle Count Hit/Miss Analysis (INVARHMA)
Cycle Count Open Requests Listing (INVARORE)
Cycle Count Schedule Requests (INVARRTA)
Cycle Count Unscheduled Items (INVARUIR)

Cycle Count CONCURRENT PROGRAMS:
Compile ABC analysis (INCAAC)
Define ABC assignments (INCAAA)
Purge ABC Information (INCAAP)
Generate Cycle Count Requests (INCACG)
Initialize Cycle Count Items (INCACI)
Purge Cycle Count Information (INCACP)
Schedule Cycle Count Headers (INCACS)

Symptoms

The Cycle Count program either:

a) Does not pick up expected number of items per count
b) Returns no data found.

Navigation: Inventory: Counts> Cycle Counts> Perform Cycle Counts

Cause

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