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SMC Rating Not Working for a Shipment Created Using "Copy Shipment" Action (Doc ID 734929.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 5.5.04 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
When creating an LTL shipment from an existing shipment template (using the "Copy Shipment" action), and then trying to use the "Assign Rate" action, the shipment is not being rated. It is expected that the rate selected is an LTL - SMC rate. This rate works fine when being used to rate other (non-copied) shipments.

-- Steps To Reproduce:
1) Create an LTL shipment template.
2) Using "Copy Shipment" action create a new shipment from the above template.
3) Rate it through "Assign Rate" option (Expecting to use a configured SMC Rate).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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