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SMS Rating Not Working for a Shipment Created Using "Copy Shipment" Action (Doc ID 734929.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 5.5.04
This problem can occur on any platform.

Symptoms

-- Problem Statement:
When creating an LTL shipment from an existing shipment template (using the "Copy Shipment" action), and then trying to use the "Assign Rate" action, the shipment is not being rated. It is expected that the rate selected is an LTL - SMC rate. This rate works fine when being used to rate other (non-copied) shipments.

-- Steps To Reproduce:
1) Create an LTL shipment template.
2) Using "Copy Shipment" action create a new shipment from the above template.
3) Rate it through "Assign Rate" option (Expecting to use a configured SMC Rate).

Cause

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In this Document
  Symptoms
  Cause
  Solution

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