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Troubleshooting R12 E-Business Tax (EBTax) Reporting Issues (Doc ID 737320.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Financials for the Americas - Version 12.0.0 and later
Oracle Purchasing - Version 12.0.0 and later
Oracle Financials for EMEA - Version 12.0.0 and later
Oracle E-Business Tax - Version 12.0.0 and later
Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.


EBTax Information Center > Reporting >  737320.1

This document provides an overview of the eBusiness Suite Release 12 Tax reports and how to troubleshoot common problems with these reports.  This document was written for audiences both within support and for customers.  It contains advanced and technical troubleshooting steps that may exceed the abilities of some functional users.  Do not hesitate to log a service request if assistance is required, referring to the last troubleshooting step on SR creation.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 1. Verify that the report purpose matches your needs
 2. Determine the type of report
 3. Understanding TRL Reports and Narrowing down the problem
 4. Applying the latest TRL Patches 
 5. Latin America Globalization Reports
 6. Running Revenue Recognition
 7. Gather Diagnostics
 8. Look for Data Issues
 9 Review Known Issues
 10. Logging a Service Request
 11. Submitting Reports from Web Submission form returns errors
 12. The XML output is limited to 2GB
 If the generated xml file exceeds 2GB following error can be seen in the logfile of the report:
 At this point the only workaround is to split the report in smaller parts
 13. Other Common Issues and Problems
 14. Some Issues and Tips to get RXI Reports to work properly

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