The Login Fails with " 500 Internal Server Error " (Doc ID 739337.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Applications Technology Stack - Version: 11.5.9 to 11.5.10.2
Information in this document applies to any platform.

Symptoms

Unable to login to 11.5.10.2 instance; it fails with error :

500 Internal Server Error 

jserv.log file shows :

<servletLog> AppsLogin/oracle.apps.fnd.sso.AppsLogin: init
java.lang.NoSuchMethodError: oracle.apps.fnd.common.AppsLog.isEnabled(I)Z
 at org.apache.jserv.JServConnection.processRequest(JServConnection.java:462)

<servletException> java.lang.NoSuchMethodError: oracle.apps.fnd.common.AppsLog.isEnabled(I)Z
 at org.apache.jserv.JServConnection.processRequest(JServConnection.java:462)
 at org.apache.jserv.JServConnection.run(JServConnection.java:294)
 at java.lang.Thread.run(Thread.java:534)
 at org.apache.jserv.JServConnection.run(JServConnection.java:294)
 at java.lang.Thread.run(Thread.java:534)


Cause

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