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Error ORA-01422: When Trying To Update Schedule Date For Dropship Line Or Cancel It (Doc ID 739699.1)

Last updated on MAY 05, 2024

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.2.10 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

Scenario1:
When attempting to change the Schedule Ship Date (SSD) on some drop ship lines, the following error occurs:
ERROR

---------

ORA-01422:exact fetch returns more than requested number of rows in Package
OE_Purchase_Release_PVT Procedure Process_DropShip_CMS_Requests

Scenario2:
When attempting to cancel a dropship order line,the following error occurs:

ERROR

---------

When Others in Check_Req_PO_Cancelled
ORA-1422: exact fetch returns more than requested number of rows

Steps

---------
The issue can be reproduced at will for a new sales order with following steps below
1. Go to Order Management Responsibility>Orders, Returns
2. Sales Order Form--> Query the issue Order--> Go to line items.
3. Try to update schedule ship date on order line Or cancel the order line, Below error occurs:
“ORA-1422: exact fetch returns more than requested number of rows"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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