Getting Error When Logging in After Creating a New Servprov User (Doc ID 740916.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 5.5.04
This problem can occur on any platform.

Symptoms

-- Problem Statement:

After creating a new SERVPROV user, when this user attempts to log in the following error is encountered:

cause.Servlet_SecurityErr (securityCheck=glog.webserver.util.FrameGC3Servlet)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at
sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java(CompiledCode))
at
sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java(Compiled Code))
at java.lang.reflect.Constructor.newInstance(Constructor.java(Compiled Code))
at glog.util.exception.GLException.factory(GLException.java(Compiled Code))
at glog.util.exception.GLException.factory(GLException.java(Compiled Code))
at glog.webserver.util.BaseServlet.checkServletSecurity(BaseServlet.java(Compiled Code))
at glog.webserver.util.BaseServlet.checkForLogin(BaseServlet.java(Compiled Code))
at glog.webserver.util.BaseServlet.service(BaseServlet.java(Compiled Code))
at javax.servlet.http.HttpServlet.service(HttpServlet.java(Compiled Code))
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java(Compiled Code))
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java(CompiledCode))
at glog.webserver.screenlayout.ClientSessionTracker.doFilter(ClientSessionTracker.java(CompiledCode))
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java(Compiled Code))
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java(CompiledCode))
at
glog.webserver.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java(CompiledCode))
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java(Compiled Code))
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java(CompiledCode))
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java(CompiledCode))
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java(Compiled Code))
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java(Compiled Code))
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java(Compiled Code))
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java(Compiled Code))
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java(Compiled Code))
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java(Compiled Code))
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java(Compiled Code))
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java(Compiled Code))
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java(Compiled Code))
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java(Compiled Code))
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java(Compiled Code))
at java.lang.Thread.run(Thread.java:570)

Cause

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