There is No Charge Name in the List of Values At The Sales Order Line Level Nor the Sales Order Header Level - FRM-41830: List of Values contains no entries. (Doc ID 741154.1)

Last updated on JULY 21, 2023

Applies to:

Symptoms

When attempting to add a manual freight charge to an order line and/or a sales order header,
the following error occurs on the sales order form:

The issue can be reproduced at will with the following steps:
1. Responsibility = Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter a sales order line
4. Attempt to add a freight charge manually Actions -> Charges & Freight Cost
5. No values are shown in the LOV and the error is shown: FRM-41830: List of Values contains no entries.
6. Click on Header Record
7. Attempt to add a freight charge manually Actions -> Charges

Changes

Cause

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