OEXOEORD: Sometimes There is No Charge Name in the List of Values At The Sales Order Line Level
Last updated on MARCH 08, 2017
Applies to:Oracle Order Management - Version 184.108.40.206 to 220.127.116.11 [Release 11.5.10]
Information in this document applies to any platform.
FORM:OEXOEORD.FMB - Sales Orders
Checked for relevance on 08-FEB-2013
-- Problem Statement:
On 18.104.22.168 in Production:
When attempting to add a manual freight charge to some sales order lines,
the following error occurs:
FRM-41830: List of Values contains no entries.
Note: For some sales orders the LOV comes up fine.
This is a New Installation.
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Responsibility = Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter a sales order line
4. Attempt to add a freight charge manually Actions -> Charges & Freight Cost
5. No values are shown in the LOV and the error is shown: FRM-41830: List of Values contains no
-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot enter manual freight charges on some order lines.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms