Sometimes There is No Charge Name in the List of Values At The Sales Order Line Level

(Doc ID 741154.1)

Last updated on MARCH 06, 2018

Applies to:

Oracle Order Management - Version to 12.2.7 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.


When attempting to add a manual freight charge to some sales order lines,
the following error occurs:

FRM-41830: List of Values contains no entries.

Note: For some sales orders the LOV comes up fine.
         This is a New Installation.

Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Responsibility = Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter a sales order line
4. Attempt to add a freight charge manually Actions -> Charges & Freight Cost
5. No values are shown in the LOV and the error is shown: FRM-41830: List of Values contains no entries.


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