OEXOEORD: Sometimes There is No Charge Name in the List of Values At The Sales Order Line Level

(Doc ID 741154.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
FORM:OEXOEORD.FMB - Sales Orders
Checked for relevance on 08-FEB-2013


Symptoms

-- Problem Statement:
On 11.5.10.2 in Production:
When attempting to add a manual freight charge to some sales order lines,
the following error occurs:

ERROR
FRM-41830: List of Values contains no entries.

Note: For some sales orders the LOV comes up fine.
This is a New Installation.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Responsibility = Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter a sales order line
4. Attempt to add a freight charge manually Actions -> Charges & Freight Cost
5. No values are shown in the LOV and the error is shown: FRM-41830: List of Values contains no
entries.

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot enter manual freight charges on some order lines.

Cause

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