Unable to Connect to Mail Store in Workflow Notification Mailer Logs (Doc ID 741352.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Workflow - Version 11.5.9 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
Checked for relevance on 29JAN2012


Symptoms

Following error appears in the log files of Workflow Notification Mailer:

GSM-WFMLRSVC-66669-10006 : oracle.apps.fnd.wf.mailer.IMAPInboundProcessor.open(): Unable to connect to mail store

OR

[May 29, 2008 5:12:35 PM EDT]:1212095555750: Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:myhostname:123.43.67:-1:-1:
ERROR:[SVC-GSM-WFMLRSVC-1630247-10006: oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.send(Message)]:Problem encountered when sending to {[[xxxxxx@domain.com]]} -> javax.mail.MessagingException: 451 Timeout waiting for client input.

OR

Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:erpdb1:10.100.0.8:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-185502-10006 : oracle.apps.fnd.wf.mailer.IMAPInboundProcessor.read()]:Problem encounted when reading new messages -> javax.mail.FolderClosedException: * BYE Connection down

OR

Notifications remain in the inbox.

 

 

Cause

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