R12: AP/XLA: Generic Data Fix (GDF) for Invoice/Payment Events that Cannot be Accounted After All Holds are Released (Doc ID 742429.1)

Last updated on SEPTEMBER 07, 2023

Applies to:

Symptoms

Cannot account a transaction after all holds are released.

Steps to reproduce:

1. Log into Oracle applications using a Payables responsibility.
2. Open the Invoice Workbench
   (N) Invoices > Entry > Invoice
3. Query an Invoice that currently has an unreleased non-postable hold
   
4. Click on the [Holds] tab
5. Select the unreleased hold
6. Click on the [Release] button
7. Provide a release name and reason
8. Click [OK]
9. Submit a new concurrent request
   (N) View > Requests > Submit a New Request
10. Enter "Create Accounting" and hit tab
11. Fill out the parameters
12. Click [OK]
13. If the invoice is affected by this issue, then the invoice accounting will not be generated by the create accounting process, the invoice won't even show on the report.
    

Cause

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