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GL Account Details Given for One Payment Method Being Overwritten in GL Account Details of Other Payment Methods (Doc ID 742949.1)

Last updated on MAY 04, 2023

Applies to:

Oracle Payroll - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
On 11.5.10.2 in Production:
Find that after defining payment methods and querying them back, the values given in the General Ledger tab > Control Account segments for one payment method, are overwritten by the values given in the General Ledger tab > Control Account segments for another payment method.

EXPECTED BEHAVIOR
Expect that the one payment method's General Ledger tab > Control Account segments values are not overwritten and remain the same as defined.

-- Steps To Reproduce:
1. Login to India HRMS Manager Responsibility.
2. Navigate to Payroll > Payment Method form.
3. Define payment method1 and setup the required bank details.
4. For this payment method1, for the General Ledger tab > Control Account segment give the value as L4001 > Save.
5. Define a new payment method2 and and setup the required bank details.
6. For this payment method2, for the General Ledger tab > Control Account segment give the value as L4004 > Save.
7. Now, re-query the payment method1, and find that in the General Ledger tab > Control Account segment value has changed from L4001 to L4004. This is the issue.

-- Business Impact:
Due to this issue, users cannot successfully define the payment method setup for different payrolls in the organization.

Cause

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In this Document
Symptoms
Cause
Solution

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