"Unsolicited Mail" Warning When Receiving Out-Of-Office Reply or Unable to Connect to Mail Store due to " javax.mail.internet.ParseException" (Doc ID 743753.1)

Last updated on AUGUST 11, 2024

Applies to:

Symptoms

Case #1: Out-of-office Autoreply emails are being sent "Warning for Unsolicited Mail" messages, even though a mailer tag has been created to ignore "AutoReply:" messages.

The following email is received by the user who is Out of the Office:

Messages sent to this account are processed automatically by the Oracle Workflow Notification
Mailer. The message you sent did not appear to be in response to a notification. If you are
responding to a notification, please use the response template that was included with your
notification. Take care to include the 'NID' line of the template in your reply. If you are not
responding to a notification, please do not send mail to this account. Important: Some mail
clients, notably early releases of Microsoft Outlook Express, may not copy the 'NID' line properly
in your response. Please verify that the 'NID' line is included in full and contains the prefix
'NID' and all the details between the square brackets when responding.

Cause

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