Oracle iStore Order Error "The Items Specified is Invalid or Does Not Exist in the Warehouse You Specified" (Doc ID 743928.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle iStore - Version 11.5.10.0 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

Cannot place an order from Oracle iStore, receive the following error.  Order Management (OM) allows booking order for the same item, warehouse combination without any error.

Error

Error messages from Order Management
Error in Line: 1.0 :The items specified is invalid or does not exist in the warehouse you specified. Please enter a valid item-warehouse combination.
There is an error in order submission.
(This message corresponds to internal message code: OE_INVALID_ITEM_WHSE )

Steps to Reproduce

  1. Login to iStore
  2. Add item to Cart
  3. Checkout and Submit Order

Changes

 

Cause

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