Loctaion Lock In The Dock Manager Causing Appointment Scheduling to Fail (Doc ID 749559.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Operational Planning - Version: 5.5.04.02 to 5.5.04.05
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.04.02, Find that the Appointment Scheduling functionality is timing out due to Locks on
a Dock Location

EXPECTED BEHAVIOR
Expect that the locks are released in a timely manner

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Try to schedule an appointment for a Dock location
2. see that the process times out due to lock on Dock location
-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot schedule appointments

Cause

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